Enterprise Products

Mobile Device Management (MDM)

Mobile Device Management (MDM) addresses the unique needs of a growing computing and mobile estate. It provides organisations with real management capabilities, including convenient configuration, self-service tools, and enhanced security protection. This allows the customer the ability to ensure that staff have access to the apps and information they require to perform their duties on mobile and tablet devices, whilst keeping it within a safe and secure environment.

MDM keeps you up to date with best and safe practice by remotely updating security and configuration settings without the need for the device to be returned back to the IT department. Installing MDM on your mobile or tablet device also enables you to connect securely to internal networks without needing to configure the settings on your own or returning the device back to LHIS.

LHIS Code: BRM10

Features & benefits

  • Compliance with corporate agreed standards including jailbreak and hacking detection
  • Mobile app management and deployment
  • Device control, add and remove restrictions, lockdown the device
  • Facility to push down content such as documents, applications and configuration settings
  • Mobile Device Management (MDM)
  • Certificated logins i.e. Active Directory authentication rather than entering a username
  • Apple volume purchase programme management
  • Centralised administration and reporting
  • Bring Your Own Device (if required)
  • Internally developed app distribution
  • Custom profiles for specialist users

Virtual Private Network (VPN)

HISvpn provides employees the ability to remotely and securely connect to the corporate IT network using the internet creating a private encrypted tunnel between individual users and the organisation.

HISvpn uses two factor secure authentication in the form of a password and a pin number sent to a mobile device of your choice. Once connected to VPN access is granted to NHS services including email, intranet, data and clinical system applications as if you were at your desk in the office or GP practice.

LHIS Code: VPN01

Features & benefits

  • HISvpn allows flexible agile working which empowers staff to work where, when and how they choose – with maximum flexibility
  • HISvpn provides an important layer of enhanced security which encrypts the data being accessed
  • HISvpn enables the business to restrict access to resources on the network by creating customisable VPN profiles for different groups of users on the network
Interconnections

Support Services

Services offered by our highly talented network engineers include acting as a technical resource for internal and external projects, provisioning new services, working with other teams internally and external suppliers to resolve technical issues as well as provide upgrades to current software and systems used by staff and customers.

LHIS Code: ENT11

Features & benefits

  • Technical, analytical, and interpersonal skills required for Network Design and
  • Implementation, network troubleshooting, and project work
  • Testing
  • Maintenance of existing corporate network
  • What our customers say about us!

    PRISM Product - The facility to be able to find a wide range of resources and guidelines, all located within one single IT system which can be accessed immediately is long overdue- and most welcome!

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    Dr Tom Rowley,

  • What our customers say about us!

    Having access to PRISM has streamlined my referrals in the 2 week wait pathway. I know I’m sending the patient to the right service with the right information. As we put more resources onto PRISM, I am confident that this will make the life of the busy GP easier, and patient care will benefit as a result. The patient will be seen in the right clinic by the right clinician first time and everyone  will benefit.

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    Dr Tony Bentley,

  • What our customers say about us!

    The team listened to the requirements, took time to understand the national and local requirements needed to ensure the feedback was captured appropriately. We had early design meetings to ensure we were happy with the app display and function. For the roll out of the app to services we had very comprehensive support and understanding from the team, great communication on updates, technical issues, user errors and general queries. As a service we have made changes to the questionnaires throughout the process and these changes have been quickly and efficiently managed. Teams ‘on the ground’ have also benefited from the fantastic support from the team, when they have had queries with the app and the devices. The database behind the app has also improved the efficiency of collating the feedback. Working with Sarah, Kerry, Mo and Rachelle from HIS has been a great piece of partnership working, and a I have learnt from them and the experience.

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    Sara Lowe,
    CHS Patient Experience and Learning Manager, CHS Governance team

  • What our customers say about us!

    I am very impressed by the support and quality of work delivered by LHIS. They were very friendly and approachable in addition to their high standards of professionalism throughout the project. The team is very motivated, dynamic and enthusiastic and went beyond their limits in completing the tasks and sticking to the project deadline. they were quick in amending/ updating the content based on expert suggestions and involved clinicians in designing and developing the app. They helped in project management ie: writing the proposal, strategic planning, approval process and exploring publicity and awards. More importantly LHIS were heavily involved in marketing the app to various healthcare organisations, presentation in various academic conferences and producing the leaflets. My special thanks go to Sarah Ost who lead the project on behalf of LHIS, Kerry Cyster and Gemma Clayton. All of their input resulted in the app being nominated for the PEN (Patient Experience Network) National Awards in March 2016. I wish LHIS much success and would recommend them to anyone considering developing similar apps.

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    Dr Girish Kunigiri MBBS, MD (Psy), DNB (Psy), MBA (Quality Management),
    Consultant Psychiatrist in General Adult, Clinical Director East Midlands Mental Health Clinical Networ

  • What our customers say about us!

    I greatly appreciate the support; quality and professionalism of the entire team at LHIS who helped with YOD app. They were very friendly and approachable.  The team is very motivated and enthusiastic and would go beyond their limits in completing the tasks. Although it was new venture for us as clinicians and them to be working in such an area, they were quick in understanding our clinical needs, they attended patient and care focus groups for improvising the App, amended and updated the content based on expert suggestions and were great team players to work together in designing and developing the app. More importantly LHIS supported immensely in marketing the App, presentations in various academic conferences, and producing the leaflets/pamphlets. My special thanks to Sarah Ost, Service Delivery Manager, who lead the project on behalf of LHIS; Kerry Cyster, Product & Customer Support Officer, for designing and for vigorous quality check; and Gemma Clayton, Business and Marketing Manager, for compiling/editing videos and further enhancement of the overall design making it user friendly. I wish all the success to LHIS team

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    Dr Latha Velayudhan MBBS, DPM (Psy), DNB (Psy), MD (Res),
    Consultant Psychiatrist in Old Age Psychiatry Senior Clinical Lecturer (Hon), Institute of psychiatry, psychology and Neuroscience, Kings College London Reader (Hon), University of Leicester

  • What our customers say about us!

    This is coming with appreciation re the ECT app you and colleagues developed. It is comprehensive and the availability of written , visual and audio information is very useful. I also think the information for professionals if read by a patients is not daunting , which allows for ECT to be destigmatised and seen as a medical procedure which we take seriously. I am the only accredited ECT Psychiatrist for this district where I  work in Australia and recently managed to wrangle more Consultant time for ECT which will allow me to streamline the service and train Registrars. For a service which did not have trained ECT nurses, we now have them and the nurses section will be useful there. I  see this app as an useful resource and see my team using it. Wishing you the best and congratulations again to you and your team.

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    Anila Jacob,
    CMC Vellore Trained Psychiatrist

  • What our customers say about us!

    I would like to thank the Leicestershire Health Informatics Service worker for sorting out all my laptop problems. Colin came out to Whitwick last week (on the same day that I phoned!). He was so helpful and sorted out several problems. Even more importantly, as far as I’m concerned, he didn’t once make me feel like a complete incompetent!! He’s friendly, knowledgeable, patient and has a great sense of humour! I do hope that you can identify him through looking at the call out log for last week. He really does deserve to get a Customer Service Award.  

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    Sharon Gregory,
    Health visitor

  • What our customers say about us!

    Your IT accounts administrator, has provided prompt, efficient and effective support to us, not just over the last year but for as long as I have known him. He is unfailingly polite, cheerful and approachable – significant qualities for those of us who are less than ‘experts’ and very much appreciated. It goes without saying that his advice and expertise is accurate and reliable and this, added to his admirable attitude, makes him a staff member Leicestershire Health Informatics Service should be proud of.

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    Julie Glover,
    Resource Manager