Musculoskeletal (MSK) App

Musculoskeletal (MSK) Self-Care App

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The MSK app has been developed to offer support and guidance on how to manage a Musculoskeletal (MSK) condition or injury. This can relate to any injury, disease or problem with muscles, bones or joints.

MSK is short for MusculoSKeletal. Any injury, disease or problem with our muscles, bones or joints is known as a Musculoskeletal disorder (MSD).  A broad term covering common injuries such as sprained ankle and stiff neck through to conditions such as arthritis.

MSK problems are very common.  Symptoms can include pain, stiffness swelling, muscle weakness, numbness or pins and needles.  They can bother you at home, at work, or through activities and sport.  There are over 400 medical conditions that can affect bones, muscles and joints. Getting quick access to good information helps people with muscle, back and joint problems get back to normal quicker.

Clinical guidance and exercise videos can be of benefit to anyone with an MSK condition/injury. However, this app is aimed primarily for use by patients registered with a GP practice in Leicester, Leicestershire & Rutland, as guidance is dovetailed with reference to local services and links.

“Found this for my grandmother to use. She has responded well to the video explanations. So much easier to use than leaflets and verbal explanations. Highly recommended.”

iTunes Review

“I’ve found this app incredibly useful as a fairly non-compliant patient who discharged himself from physio. It gives me a good range of video exercises to work with at home or indeed at work that I can carry around in my pocket.”

Play Store Review

“This app has got to be one of the most fantastic apps i have downloaded this year. It has a lot of information to read about MSK. One thing i love about this app is the design and layout of this app. It looks good and easy to use. This app also has leaflets on here which is super handy when you need more information or you had that particular leaflet and have lost it. Videos are also a plus which is helpful when in need of some exercise. Highly Recommended.”

iTunes Review


Pathway Referral Implementation SysteM

PRISM is a support tool that compliment primary care clinical Systems, (such as SystmOne and EMIS web). It has a range of features designed to benefit the GP, provider organisations of secondary care and most importantly the patient through the care pathway and referral journey: Referral pathways created through PRISM ensure standardised, consistent referral letters for the referrer and provider.

Pathways include helpful prompts and response driven questions specifically tailored and agreed by both the GP and the onward provider’s requirements. Complimenting features of PRISM include a resource library with a wealth of information such as patient leaflets, guidance notes and useful web links for both the GP and patients to benefit from; all resources are held in one convenient location ensuring that the most up-to-date information and the right version is to hand for reference and printing where required.

With the way in which the PRISM platform has evolved, numerous API’s have been developed to provide the option for the rich content and data that is held, to be presented to different audiences and platforms, if appropriate. LHIS have an API ready to go to present service user (patient / carer) relevant content from the service directory (DoS) and the resource library to other digital platforms, in particular websites and mobile apps.

This content includes presenting clinical multi-media videos (such as exercise videos), patient leaflets and other condition specific patient information to a webpage on a website or an android or IoS (Apple) device either providing both on-line or with off-line capabilities if there is no internet connection. There are a full library of API’s ready to either plug-in to pre-existing live health care sites or systems in that are new and in development.

Utilising the APIs available, access to the wealth of patient facing information that is stored in PRISM can and is feeding, multimedia health care related mobile apps, NHS, Social Care and other health and wellbeing related websites and Intranet sites. On-line Service Directories, multimedia content such as condition specific self-help videos, patient leaflets and useful website and resource links stored within PRISM feed the world wide web in a tailored interactive and intuitive on-line digital apps. The apps, aimed primarily for use by patients, carers and clinicians provide more convenient access to services and health information for patients supporting the NHS Long Term Plan.

Access to development services for new mobile apps, websites and staff Intranet services is available under this module for specific health conditions or health services, supporting both patient self-care, self-help and the patient journey through their condition or treatment. Use of existing website or mobile apps already available for download on the app stores can also be requested for use for your organisation.

Healthcare Mobile Application Development

Mobile Application Development

Here at LHIS we pride ourselves on our ability to use the latest technology available to help our customers make improvements, and efficiencies in their organisation, or to their customers!

This is a prime example of that ethos. Mobile application technology may seem out of reach to many organisations, however this is not the case. As you can see from the apps we have now made available on the Apple and Google Play Store, mobile app technology can be used for many things from simplifying and improving business as usual activities, such as patient communication and education, to enabling tools such as wireless availability.

This is a definite growth area for the industry, people are accessing information when and where they want to, and mobile apps allows you to target this audience directly, in the comfort of their own home, on the bus, or as an additional tool to be used in consultation with a customer/patient.

Do you have an idea for an app? Contact a member of our team today and we will use our expertise and experience to turn your idea into reality!


  • PRISM Product - The facility to be able to find a wide range of resources and guidelines, all located within one single IT system which can be accessed immediately is long overdue- and most welcome!


    Dr Tom Rowley,

  • Having access to PRISM has streamlined my referrals in the 2 week wait pathway. I know I’m sending the patient to the right service with the right information. As we put more resources onto PRISM, I am confident that this will make the life of the busy GP easier, and patient care will benefit as a result. The patient will be seen in the right clinic by the right clinician first time and everyone  will benefit.


    Dr Tony Bentley,

  • The team listened to the requirements, took time to understand the national and local requirements needed to ensure the feedback was captured appropriately. We had early design meetings to ensure we were happy with the app display and function. For the roll out of the app to services we had very comprehensive support and understanding from the team, great communication on updates, technical issues, user errors and general queries. As a service we have made changes to the questionnaires throughout the process and these changes have been quickly and efficiently managed. Teams ‘on the ground’ have also benefited from the fantastic support from the team, when they have had queries with the app and the devices. The database behind the app has also improved the efficiency of collating the feedback. Working with Sarah, Kerry, Mo and Rachelle from HIS has been a great piece of partnership working, and a I have learnt from them and the experience.


    Sara Lowe,
    CHS Patient Experience and Learning Manager, CHS Governance team

  • I am very impressed by the support and quality of work delivered by LHIS. They were very friendly and approachable in addition to their high standards of professionalism throughout the project. The team is very motivated, dynamic and enthusiastic and went beyond their limits in completing the tasks and sticking to the project deadline. they were quick in amending/ updating the content based on expert suggestions and involved clinicians in designing and developing the app. They helped in project management ie: writing the proposal, strategic planning, approval process and exploring publicity and awards. More importantly LHIS were heavily involved in marketing the app to various healthcare organisations, presentation in various academic conferences and producing the leaflets. My special thanks go to Sarah Ost who lead the project on behalf of LHIS, Kerry Cyster and Gemma Clayton. All of their input resulted in the app being nominated for the PEN (Patient Experience Network) National Awards in March 2016. I wish LHIS much success and would recommend them to anyone considering developing similar apps.


    Dr Girish Kunigiri MBBS, MD (Psy), DNB (Psy), MBA (Quality Management),
    Consultant Psychiatrist in General Adult, Clinical Director East Midlands Mental Health Clinical Networ

  • I greatly appreciate the support; quality and professionalism of the entire team at LHIS who helped with YOD app. They were very friendly and approachable.  The team is very motivated and enthusiastic and would go beyond their limits in completing the tasks. Although it was new venture for us as clinicians and them to be working in such an area, they were quick in understanding our clinical needs, they attended patient and care focus groups for improvising the App, amended and updated the content based on expert suggestions and were great team players to work together in designing and developing the app. More importantly LHIS supported immensely in marketing the App, presentations in various academic conferences, and producing the leaflets/pamphlets. My special thanks to Sarah Ost, Service Delivery Manager, who lead the project on behalf of LHIS; Kerry Cyster, Product & Customer Support Officer, for designing and for vigorous quality check; and Gemma Clayton, Business and Marketing Manager, for compiling/editing videos and further enhancement of the overall design making it user friendly. I wish all the success to LHIS team


    Dr Latha Velayudhan MBBS, DPM (Psy), DNB (Psy), MD (Res),
    Consultant Psychiatrist in Old Age Psychiatry Senior Clinical Lecturer (Hon), Institute of psychiatry, psychology and Neuroscience, Kings College London Reader (Hon), University of Leicester

  • This is coming with appreciation re the ECT app you and colleagues developed. It is comprehensive and the availability of written , visual and audio information is very useful. I also think the information for professionals if read by a patients is not daunting , which allows for ECT to be destigmatised and seen as a medical procedure which we take seriously. I am the only accredited ECT Psychiatrist for this district where I  work in Australia and recently managed to wrangle more Consultant time for ECT which will allow me to streamline the service and train Registrars. For a service which did not have trained ECT nurses, we now have them and the nurses section will be useful there. I  see this app as an useful resource and see my team using it. Wishing you the best and congratulations again to you and your team.


    Anila Jacob,
    CMC Vellore Trained Psychiatrist

  • I would like to thank the Leicestershire Health Informatics Service worker for sorting out all my laptop problems. Colin came out to Whitwick last week (on the same day that I phoned!). He was so helpful and sorted out several problems. Even more importantly, as far as I’m concerned, he didn’t once make me feel like a complete incompetent!! He’s friendly, knowledgeable, patient and has a great sense of humour! I do hope that you can identify him through looking at the call out log for last week. He really does deserve to get a Customer Service Award.  


    Sharon Gregory,
    Health visitor

  • Your IT accounts administrator, has provided prompt, efficient and effective support to us, not just over the last year but for as long as I have known him. He is unfailingly polite, cheerful and approachable – significant qualities for those of us who are less than ‘experts’ and very much appreciated. It goes without saying that his advice and expertise is accurate and reliable and this, added to his admirable attitude, makes him a staff member Leicestershire Health Informatics Service should be proud of.


    Julie Glover,
    Resource Manager