Our Blog

25Jul, 2017

Passwords! 

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Passwords! The major frustration of all computer users within the organisation. Have you ever really considered how important your password really is? You probably think you may not have access to anything of any interest to anyone so it doesn’t really matter that you keep your latest password written on a post-it-note on the inside panel of your desk drawer or shared it with your PA. You might not have access to patient data or staff records but you do have an email account. If someone with nefarious intentions were to […]
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9Mar, 2017

National Apprenticeship Week 2017

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Nayeem Uddin Apprentice Service Desk Analyst Time with LHIS: 5 months Studying for: IT Apprenticeship Scheme Level 3   Why you decided to apply for an apprenticeship? I felt that an apprenticeship benefited me more because you gain a lot of experience with the employer that you’re with and gain a qualification at the same time. It helps to develop skills that I already have and learn new skills along the way. I never realised at first what kind of opportunities you could get with an apprenticeship, until I managed […]
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3Mar, 2017

ISB1596 Secure Email Standard

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NHS Leicestershire Health Informatics Service (LHIS) are the first public body to receive the NHS Digital ISB1596 accreditation, allowing faster and secure communication between NHS organisations, local authorities and other secure government domains LHIS has become the first public sector organisation in the country to be able connect its own local email system to NHSmail2, allowing thousands of staff across different organisations to better communicate, and share crucial information more quickly and securely. The landmark project could now help NHS organisations throughout the UK improve the secure sharing of patient information between […]
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22Dec, 2016

LHIS Security Top Tips

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LHIS Security Top Tips Be very careful when clicking on email attachments or embedded web links – if it’s unexpected or suspicious DO NOT open the attachment or link – get advice or check out the website and/or attachment name on the Internet Use strong passwords – a dictionary word can be cracked in seconds! Don’t use the same password for multiple sites – if it’s compromised, the hacker will have access to everything! Make sure your devices are regularly patched and updated – this includes smartphones and tablets – […]
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staff member carrying out IT security testing
20Oct, 2016

IASME Accreditation

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CONGRATULATIONS TO THE LHIS IT ASSURANCE TEAM ON THEIR IASME ACCREDITATION! ONCE AGAIN WE HAVE ACHIEVED BOTH THEIR CYBER ESSENTIALS AND IASME GOVERNANCE CERTIFICATION FOR THE FORTHCOMING YEAR! Back in 2015, we were the first public organisation to achieve the Cyber Essentials accreditation, a real step forward in public sector IT Security, allowing us to compete with private sector organisations for high profile opportunities. Since then the team has grown their reputation year on year. The Assurance function is now viewed as the ‘go to’ organisations for penetration testing, digital forensics and a […]
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FFT Friends and Family Test Multi Device
6Oct, 2016

Friends & Family Test (FFT ) Mobile App Solution

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  As part of our ongoing mobile application strategy we have launched our fully responsive Friends & Family Test (FFT) and Patient Experience Solution.     Our Patient Experience Solution is used by staff, patients and carers! We took our current GP solution which is aimed at collecting web based online and paper FFT submissions, and have built on this concept so we can now offer both a mobile app and web based solution, to cater for the needs of  varying Organisations, Divisions and Services/Teams each of which may have varying […]
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20Aug, 2016

A day in the life of an IT Training & Support Officer

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The LHIS Training and Support Team consists of 3 parts; GP, Community and Mental Health all with our own areas of expertise. I work in the GP team. We not only help train and support with the clinical systems GP practices use, but we also  support the systems in Urgent Care Centres and Healthcare systems within Prisons. We also have someone ready to answer a support call 24/7/365. At the moment we have many of our team out helping practices move to SystmOne for their clinical system, so when I’m […]
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The British Assessment Bureau ISO27001 logo
27May, 2016

ISO/IEC 27001 – Information Security Management

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The ISO 27000 family of standards helps organizations keep information assets secure. Using this family of standards helps organisations manage the security of assets such as financial information, intellectual property, employee details or information entrusted to them by third parties. ISO/IEC 27001 is the best-known standard in the family providing requirements for an information security management system (ISMS). We are very pleased to announce that we have been formally awarded the ISO27001 accreditation for the management of the Microsoft Exchange email system on 23rd May 2016! This is a significant achievement that […]
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27May, 2016

Electroconvulsive therapy – ECT Mobile App

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Electroconvulsive therapy (ECT) was first conducted in 1938 and it is currently the only form of electroshock therapy which works for around 50% of people who undergo the treatment. ECT has been shown to significantly reduce the symptoms and assist in patient situations like: – Severe, life-threatening depression and they are a risk to themselves or others – Not responded to medication or talking treatments prior to ECT referral – Found the treatment helpful in the past and has asked to receive it again – Experienced a manic episode which is severe or lasting Our mobile app […]
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16May, 2016

SystmOne eDSM

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SystmOne eDSM Leicestershire Implementation NHS Leicestershire Health Informatics Service {LHIS) developed and implemented a data sharing model across multiple organisations and agencies across Leicestershire. The SystmOne Enhanced Data Sharing Model (eDSM) facilitates sharing patients health records with other health providers involved in the patient’s care, through a model which uses patient consent to control how the record is shared between different teams of clinical staff both at the point of contact and in the future. The model works on a patient-by-patient basis, which means that if a patient moves to […]
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