LHIS engineers ensure that all deployed equipment is correctly configured, to an agreed build and installing additional working applications that the end user needs to carry out their role. They offer hands on support, advice and resolution.
The support services include desktops, laptops, smart phones, workgroup servers, business and clinical applications, wired telephony handsets and cabling. This follows agreed standards and service levels and is provided in a safe and secure manner. The engineers troubleshoot technical problems the customer may experience and take ownership of that problem until resolution.
LHIS Code: LOC01