Privacy Policy


‘We’ / ‘Us’ / ‘LHIS’ refers to Leicestershire Health Informatics Service, who provide IM&T solutions within the public and private sector.

Link to Other Sites

This site contains links to other sites. We are not responsible for the privacy practices or the monitoring of content for those sites and therefore we take no responsibility once you leave our domain name ‘’.

Collection of Personal Information

Leicestershire Health Informatics Service gather personal data (as described in the Data Protection Act 2018 – see below) to support the requirement gathering process. In order to better understand our customer requirements and provide a better service overall.

Personal data is data that relates to an identifiable living person or active business ( ‘data subject’).

Use of Your Information

By using Leicestershire Health Informatics Service, you agree that we may collect, hold, process and use your information (including personal information) for the purpose of providing you with products and services, as well as:

  • Personalising your visits to to improve the services provided to you;
  • Informing you about the latest changes to the our website;
  • Providing customer service and extended support;
  • Communicating (and personalising such communication) with you;
  • Enabling you to share our content with others e.g. using an ‘Email a friend’or ‘Share this functionality’;
  • Conducting market research; and/or
  • Carrying out technical and statistical analysis to measure the performance of our services and products

Sharing Your Information

The data you submit to Leicestershire Health Informatics Service may be transferred to various departments across our organisation for the purposes of: providing your information to the relevant department or parties across our organisation; providing a more tailored service to your; to provide your information to the most relevant department to meet your specified requirements.

The data you submit to Leicestershire Health Informatics Service within contact forms or any other data intake forms may be downloaded and transferred to our local and remote systems to facilitate the requirement gathering process, where we feel the appropriate security measures are in place.

We will never sell or share your information for marketing purposes.

We will never transfer your personal data outside of the European Economic Community Area.

We reserve the right to disclose your personal information to comply with applicable laws and government or regulatory bodies’ lawful requests for information.


The site uses cookies to keep track of your searches in any single visit and, once you are logged in, to identify you to the server processing your requests. The cookies will expire when you close your browser. The cookies used to identify when you are logged in do so by exchanging an encrypted code with the website server; this code will expire on the server after 60 minutes of inactivity whether or not the browser session has been closed.

A cookie is a small text file that is placed on your computer by your web browser. Cookies allow us to identify your computer and track details about your visit. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. If you choose not to receive cookies from our website, you may not be able to use some of the core features of the site such as logging in, contacting us, and saving your preferences.

The information collected through cookies is not personally identifiable. It only includes general information about your computer, your connection to the internet e.g. operating system and platform, IP address, pages you have visited and timings of browsing on the site.

For information on the specific cookies used on our website, please see About Cookies.

Keeping Your Personal Information Secure

We take the security of your personal information very seriously and have appropriate physical, technical and administrative procedures in place to help protect your personal information from unauthorised access, use or disclosure as required by law in England.

Changes to this Privacy Policy

If we change this privacy policy, we will post the revised privacy policy here with an updated effective date. If we make significant changes to the privacy policy, we may also notify you by other means such as sending an email or posting a notice on our website homepage.