Our Service Desk provides a single point of contact for over 18,000 users to log, track and resolve all service requests, incidents, problems and faults which arise. Our ITIL qualified service development team can support and enhance your organisation by reviewing service processes, document and analyse requirements.
We build, develop and support bespoke, cost saving and time saving clinical systems and tools which have been designed specifically with GP’s and clinicians in mind. We develop various clinical systems, from patient referral systems to mobile and tablet applications, which can be delivered at the time of diagnosis or referral.
As fully accredited security assurance professionals we are able to review and test Networks, Websites and applications to ensure best practice and highlight and eliminate areas of weakness and vulnerabilities which could lead to a potential leak of data or damage to your brand and reputation.
Leicestershire Health Informatics Service (LHIS) can work collaboratively alongside your organisation to facilitate the design and delivery of an effective IM&T Training Strategy and solution that has been specifically tailored to ensure that the personal development of your staff is aligned to the business objectives of the organisation and core values.
Leicester Health Informatics Service (LHIS) provide Clinical System Support services to organisations across the UK. Offering a range clinical support systems, including SystmOne, PRISM, EmisWeb, RiO, Tiara & HISS.
LHIS also provides Electronic Patient Record applications (EPR) & Patient Administration Systems (PAS). The Application Support service manages and maintains a range of products used by staff in order to implement, improve upon, or achieve their business objectives.
In addition to designing and developing IT Training strategies and courses, LHIS is able to deliver training sessions on your behalf in both clinical and non-clinical settings. As LHIS is an accredited Learning and Performance Institute (LPI) training department, we are able to deliver training to a high standard; all our trainers are annually assessed via the LPI Training, Performance, Monitoring & Assessment programme to ensure consistent quality and performance.Find out more
The secure N3 hosting network is a Wide Area IP Network (WAN), which securely connects many different sites across the NHS. All NHS Trusts in England & Scotland are connected to the secure N3 network and it is the sole infrastructure used by these organisations to securely access web applications. This is why the majority of healthcare software providers who offer services within the NHS and public sector, decide to run their applications over the N3 network.Find out more
The LHIS Training and Support Team consists of 3 parts; GP, Community and Mental Health all with our own areas of expertise. I work in the GP team. We not only help train and support with the clinical systems GP practices use, but we also support the systems in Urgent Care Centres and Healthcare systems within Prisons. We also have someone ready to answer a support call 24/7/365. At the…READ MORE
I got your email address from an article published a while ago. I am a Psychiatrist trained in CMC Vellore and did Sr Reg job in NIMHANS around the same time you were in NIMHANS.This is coming with appreciation re the ECT app you and colleagues developed. It is comprehensive and the availability of written , visual and audio information is very useful. I also think the information for professionals if read by a patients is not daunting , which allows for ECT to be destigmatised and seen as a medical procedure which we take seriously.I am the only accredited ECT Psychiatrist for this district where I work in Australia and recently managed to wrangle more Consultant time for ECT which will allow me to streamline the service and train Registrars. For a service which did not have trained ECT nurses, we now have them and the nurses section will be useful there. I see this app as an useful resource and see my team using it.Wishing you the best and congratulations again to you and your team.
CMC Vellore Trained Psychiatrist
I would like to thank the Leicestershire Health Informatics Service worker for sorting out all my laptop problems. Colin came out to Whitwick last week (on the same day that I phoned!). He was so helpful and sorted out several problems. Even more importantly, as far as I’m concerned, he didn’t once make me feel like a complete incompetent!! He’s friendly, knowledgeable, patient and has a great sense of humour! I do hope that you can identify him through looking at the call out log for last week. He really does deserve to get a Customer Service Award.
Your IT accounts administrator, has provided prompt, efficient and effective support to us, not just over the last year but for as long as I have known him. He is unfailingly polite, cheerful and approachable – significant qualities for those of us who are less than ‘experts’ and very much appreciated. It goes without saying that his advice and expertise is accurate and reliable and this, added to his admirable attitude, makes him a staff member Leicestershire Health Informatics Service should be proud of.